*During COVID-19 there might be a delay in shipment. Please give delivery of your order a little more time. Once your order is shipped you will receive an email notification with USPS or UPS tracking number. For International orders you will receive an email notification with DHL tracking number.
Thank you for your patience. xo
All orders are processed and shipped within 48 business hours. ( excluding weekends and holidays).
All orders place before 12:00 p.m. CST business day will be processed same day .
Orders placed on Friday after 12:00 p.m. CST will be processed on the next business day.
Once your order is shipped you will receive an email notification with tracking number.
Available shipping methods for Domestic orders:
USPS/UPS Standard Mail: $9.99 ( 3-6 business days)
USPS/UPS Expedited Mail: $34.99 ( 1-3 business days)
Please carefully check your address. You are responsible for entering the correct delivery address for your package. In the event that you request your order to be reshipped there will be a $9.99 shipping and handling fee.
Available shipping methods for International orders:
All international orders are shipped via DHL Express.
International Delivery Transit Time: 2-6 Business Days
Cost: International shipping rates vary depending on location and weight of the package. At check out your total shipping will be shown depending upon the weight of your shopping bag.Please be aware that Pretty Madness ships all international packages "Delivery Duties Unpaid." This means that all customs, duties, taxes, and brokerage fees are not charged by Pretty Madness and are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and the package is returned to Pretty Madness, we will not resend your package and instead issue a store credit in the amount of the subtotal of your order (not including shipping fee).
Further questions? Please, Email us at firstname.lastname@example.org with the word “SHIPPING” in subject line plus your order number and we will get back to you shortly.
Please note that all estimated shipping times are after the order has been shipped. Make sure you are shipping to a secure location. We are not responsible for lost or stolen packages once USPS, UPS or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full return, shipping and deliveries policy.